Your success as a manager depends on your ability to solve problems effectively and to make sound decisions. This course will teach you proven techniques for step-by-step rational problem solving and decision-making. You will also learn methods for minimizing the risks inherent in decision-making and tips for managing group decision-making. During the seminar, you will have a chance to apply practical tools to your own workplace challenges. Training can be customized to help an office or division with a specific problem or challenge.